Operations Manager

Location: Australia
Discipline: Social and Community Care
Salary: $120000 to $150000
Contact name: Aine Leonard

Contact email: aine.leonard@curamoir-hr.com.au
Job ref: 34604
Published: 24 days ago
On Offer:
  • Salary: $120,000 - $150,000 + super
  • Petrol card provided
  • Leadership role with growth potential
  • Opportunity to make a meaningful impact in the disability support sector
  • Work with a team of dedicated professionals
  • Autonomy to drive operational improvements
  • Supportive and dynamic workplace environment

The Role:

As the Operations Manager, you will oversee and optimise the day-to-day operations of disability services, ensuring high-quality care and efficient service delivery. You will manage a team, including a Team Lead and 18 support workers, across supported independent living and community access programs. Your responsibilities include rostering, staff training, compliance, and stakeholder engagement. You will work closely with the leadership team to refine recruitment processes, expand services, and ensure smooth operations. The role involves both strategic planning and hands-on management. You will play a crucial role in maintaining service standards and fostering a positive workplace culture. Overseeing staff schedules and maintaining adequate workforce levels will be crucial to this role. Additionally, you will handle key office-based responsibilities such as reporting, stakeholder engagement, and ensuring efficient rostering.

Essential Criteria:
  • Certificate III in a relevant field
  • 5 years of experience in operations management, preferably within the disability sector
  • Strong administrative background with the ability to work autonomously
  • Proven leadership experience, managing teams and overseeing service delivery
  • Experience in rostering, staff training, and compliance
  • Ability to cover shifts and provide hands-on support when required
  • Strong stakeholder engagement and communication skills
  • Ability to manage a fast-paced environment and refine recruitment processes
  • Understanding of NDIS and SIL frameworks is highly desirable
  • Strong customer service skills
For a confidential discussion around this role, then please call Aine Leonard on 0415784900 or send an up to date resume to: aine.leonard@curamoir-hr.com.au